Il lavoro informatico: individualizzazione, flessibilità e azione sindacale nelle professioni qualificate dell’economia digitale

Digital technologies orient the logic of production at global level. For this reason,
the analysis of professions in information technology is useful to understand the
major trends in the contemporary work organization. These workers have to cope
with several tensions: with the use of specialized technologies and with various
methods of scientific organization of the production processes, with a trend
towards autonomy, cooperation and the enhancement of knowledge or, on the
other hand, with new forms of surveillance and domination. The article explores
their working conditions focusing the analysis on the opportunities for subjective
affirmation and the challenges for the trade union representation. The analysis
is based on the results of a qualitative survey with two focus groups and ten
in-depth interviews with professionals in IT sectors in Italy.